Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. Once 30 days have passed since the time of purchase, full refunds or exchanges will not be accepted..

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Returns/Exchanges can be sent to the following address:

Refunds

Once your return is received and inspected, we will send you an email confirmation to notify you that we have received your return.

If the refund is approved, a credit will be applied to the original form of payment in 24-48 business hours.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at gcsbowling@gmail.com.

Shipping returns

To return your product, returns can be shipped to:

Shipping costs related to a return/exchange will be the buyer’s responsibility. We ask that you please reach out to gcsbowling@gmail.com to notify us of your return and provide a tracking number.

Defective Products

If you have received an item that is damaged and you feel that it needs to be returned you have 30 days to return it for a full refund. Please follow these simple steps: Email us at gcsbowling@gmail.com with a description of the damage and photos of the item (and shipping box if it was damaged). Please include your order number and your telephone number along with the best time to reach you.

If your product is confirmed as damaged or defective we will replace your item at no charge to you. In some cases we may require the original item to be shipped back to us. In these cases we will pay for all return costs. If the original product is no longer available, we will offer a similar product equivalent to the value you paid for the original product. In cases where a suitable replacement cannot be located, you will receive a credit equal to the original price paid for your next purchase

Need help?

Contact us at gcsbowling@gmail.com for questions related to refunds and returns.